Privacy Policy for Zio Al’s Pizza & Pasta – Texas

ONLINE PRIVACY POLICY AGREEMENT
November 27, 2024

Zio Al’s Pizza & Pasta (“we,” “our,” or “us”) values its users’ privacy. This Privacy Policy (“Policy”) explains how we collect and use personal information from those who visit our website, use our mobile applications, interact on social media, or make use of our online facilities and services, including third-party platforms like Toast Tab for sales redirection, and what we will and will not do with the information we collect. Our Policy is designed to ensure users understand our commitment to exceeding privacy standards.

We reserve the right to make changes to this Policy at any given time. If we update or modify the Policy, we recommend users frequently visit this page to stay informed. If Zio Al’s Pizza & Pasta decides to use any personally identifiable information in a vastly different manner from what was initially collected, users will be promptly notified by email, and they will have the option to permit or decline the use of their information in the new way.

This Policy applies to Zio Al’s Pizza & Pasta and governs data collection and usage by us. Through the use of www.zioals.com, our mobile apps, or third-party platforms, you consent to the data collection procedures expressed in this Policy.

Please Note: This Policy does not govern the collection and use of information by third-party companies or individuals outside our control. If you visit a website or application we mention or link to, review their privacy policies before providing them with your information.

This Policy will inform you of the following:

  1. What personally identifiable information is collected through our website, mobile applications, social media, and third-party platforms like Toast Tab;
  2. Why we collect this information and the legal basis for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. The choices available to you regarding the use of your data; and
  5. The security procedures in place to protect against misuse of your information.

Information We Collect

Information We Collect

We collect the following types of information:

  • Voluntarily Provided Information: This includes your name, address, email address, billing and/or credit card information, etc., which may be used to process transactions and deliver services.
  • Non-Personal Information: We may collect anonymous demographic details, such as age, gender, income, IP address, browser type, and operating system, to improve service quality.

From Social Media Platforms

When you engage with us on social media platforms (e.g., Facebook, Instagram, TikTok), we may collect:

  • Your social media username or handle.
  • Public profile information, including your interactions, likes, shares, and comments on our content.
  • Any information you choose to provide in private messages.

This information is used to enhance your experience, respond to inquiries, and provide tailored promotions and content.

From Toast and Other Ordering Platforms

We use third-party platforms like Toast Tab to facilitate online sales and ordering. When you place orders redirected through Toast Tab:

  • Toast Tab collects your order details, payment information, and contact details on our behalf.
  • Toast Tab shares relevant data with us, such as order history, delivery address, and feedback, to fulfill and improve your service experience.

Toast Tab operates independently, and its privacy practices are governed by its own policies. We encourage you to review Toast’s Privacy Policy when using their platform.

From Our Mobile Applications

When using the Zio Al’s Pizza & Pasta mobile app for Android and iOS, we may collect:

  • Location data (if enabled) for delivery or pickup purposes.
  • Device information to optimize app performance.
  • Your order history, preferences, and saved payment methods for seamless transactions.

We only collect personal information you knowingly provide, such as through surveys, registration forms, order submissions, and email communications.

Why We Collect Information and For How Long

We collect data to:

  • Better understand your needs and provide requested services.
  • Fulfill our legitimate interest in improving products and services.
  • Send promotional emails (with your consent).
  • Contact you for surveys or market research (with your consent).
  • Customize your experience based on your online preferences.

We retain data only as long as necessary, based on:

  • Relevance and legal retention periods.
  • Limitations on claims.
  • Your consent or our legitimate interest.

Use of Information Collected

Zio Al’s Pizza & Pasta does not sell, rent, or lease customer information to third parties.

We use personal information to:

  • Ensure delivery of services you request.
  • Notify you of additional products and services you may find useful.
  • Conduct surveys or research to improve our offerings.

Interactions with Social Media

We use data from social media engagements to:

  • Respond to inquiries or comments.
  • Run promotions and contests.
  • Analyze customer sentiment and preferences.

Interactions with Toast Tab

We use information collected via Toast tab to:

  • Process your orders accurately.
  • Improve your ordering experience.
  • Manage and analyze sales trends.

Third-party services, including Toast Tab and social media platforms, are governed by their own privacy policies.

Disclosure of Information

We will not disclose your personal information unless:

  • Required to provide services or products you’ve ordered.
  • Explicitly consented by you.
  • Required by law (e.g., subpoena).
  • Necessary to enforce our Terms of Service.
  • Safeguarding our rights and property.

Children Under the Age of 13

Our services are not directed at children under 13. We do not knowingly collect their information. If inadvertently collected, we will delete it or seek parental consent.

Unsubscribe or Opt-Out

You may opt-out of receiving marketing emails by sending an email to marketing@zios1.com. For third-party services, you must directly unsubscribe from those platforms.

Security

We use encryption (SSL) and secure systems to protect sensitive information, including offline protections for stored data.

How to Contact Us

For questions or concerns about this Policy, contact us via:
Email: marketing@zios1.com
Mailing Address:
Zio Al’s Pizza & Pasta
101 E Park Blvd
Plano, Texas 75074

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